Last updated: 5 May 2026

Privacy Policy

This policy explains what personal information Startender ("we", "us") collects when you use startenderapp.com, how we use it, who we share it with, and what rights you have over it. Startender is a marketplace connecting bartenders with venues.

What we collect

  • Account details — your email address and a password (stored only as a bcrypt hash; we never see your plain-text password).
  • Profile information — names, postcodes, bios, photos, CVs, video uploads, hourly rates, availability, skills, and certifications you choose to add.
  • Messages — the content of conversations you send through the platform.
  • Application data — gigs you apply to, cover notes, application status.
  • Technical data — IP address and user agent at the time of requests, used for security and abuse prevention.

How we use it

We use your information to provide the service: showing your profile to relevant venues or bartenders, delivering messages, processing applications, and sending transactional emails (e.g. confirming your email address, notifying you of new messages or applications).

Third parties we use

  • Cloudflare R2 — file storage (photos, CVs).
  • Cloudflare Stream — hosting and delivery of bartender video uploads.
  • Cloudflare Turnstile — privacy-friendly bot protection on sign-up and application forms. Turnstile does not track users.
  • Brevo — sending transactional email (welcome, message and application notifications).
  • Sentry — error tracking; we send only exception details with personally-identifying information stripped.
  • Umami (self-hosted) — anonymous, cookieless analytics. No tracking cookies, no cross-site identifiers.
  • postcodes.io — UK postcode autocomplete and lookup (operated by Ideal Postcodes Ltd). It is a free, cookieless service; no API key is used and no user identifiers are sent.

Cookies

We set a single strictly-necessary session cookie to keep you signed in. We do not use advertising or tracking cookies.

Data retention

We keep your account data for as long as your account is active. When you delete your account, your profile, messages, and application data are removed. Email delivery logs are retained by Brevo according to their own retention policy.

Your rights (GDPR)

If you are in the UK or EU, you have the right to access, correct, delete, or export ("data portability") the personal information we hold about you, and to object to or restrict its processing. You can exercise most of these directly from your account, or by contacting us.

Contact

Privacy questions: privacy@startenderapp.com.

Changes to this policy

If we make material changes we will update the "Last updated" date and, where appropriate, notify you by email.